4 Mill Street 
Stafford ST16 2AJ  - 01785 220666  

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GDPR Privacy Policy

About us

SOCIAL VAPING is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: privacy@socialvaping.co.uk For all data matters contact Mike or Linda on 01785 220666 Social Vaping and socialvaping.co.uk are trading names of Social Vaping Limited. Registered address: The Old Coach House Horse Fair Rugeley Staffordshire WS152EL

Company number: 11208864 - Social Vaping Limited
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

1.0 What personal data do you collect?

Information such as your name, address, date of birth, telephone number, email address, postal, billing addresses and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media; Information about the Services and orders you have processed, anything we have sent you regarding orders
Your account login details, that allows you to use the shop platform ( However access to your Password is not available - If you require a reminder or wish to reset this, you would have to use the "Forgotten Password " Link )
Information about any device you have used to access our Services (such as your device's make and model, browser or IP address) and also how you use our Services. For example, we try to identify when and how you use our websites and stores.
Your contact details and details of the emails and other electronic communications you receive from us, including whether that communication has been opened and if you have clicked on any links within that communication. We want to make sure that our communications are useful for you, so if you don't open them or don't click on any links in them, we know we need to improve our Services.

2.0 Do you collect any ‘special category’ data?

Social Vaping does not collect racial/ethnic origin or health data

3.0 For what purpose(s) do you process personal data?

We use your personal data for the following purposes:
– To manage our orders and customers;
– To maintain our own accounts and records;
– To inform individuals of news, events or activities and special offers.

4.0 What is the legal basis on which the processing of Personal Data will take place?

Consent: the individual has given clear consent for your organisation to process their personal data for a specific purpose.
Contract: the processing is necessary for a contract your organisation has with the individual, or because they have asked you to take specific steps before entering into a contract.
Legal obligation: the processing is necessary for your organisation to comply with the law (not including contractual obligations).
Vital interests: the processing is necessary to protect someone’s life.
Public task: the processing is necessary for your organisation to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
Legitimate interests: the processing is necessary for your organisations legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)

5.0 Is data shared with any third parties?

Your data is only shared with organisations necessary for your Orders. For example: – Royal mail for delivery purposes as well as our Local delivery driver that offers a free delivery service within Stafford area. Also for any law enforcement agency in case of theft fraud or otherwise illegal activity.

6.0 Age Verification

It is against the law to sell any electronic cigarette products to under 18’s.

7.0 Do you transfer any data outside the European Economic Area?

Social Vaping does not transfer personal data outside the EEA.

8.0 How long do you keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of 6 Years in order to:
Tax records 6 years
Examples include: in case of any legal claims/complaints

9.0 Why are customers providing you with their personal data?

You are under no statutory or contractual requirement or obligation to provide us with your personal data. We require your personal data as it is a [statutory] [or contractual requirement], [or a requirement necessary to make an Order.]

10.0 Your rights Access and correction of your personal information

You have the right to access the personal information that we hold about you in many circumstances. This is sometimes called a 'Subject Access Request'. If we agree that we are obliged to provide personal information to you, we will provide it to you within one month. Occasionally, it may take us longer than one month if your request is particularly complex or you have made a number of requests, in this case, we will notify you and keep you updated.Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it, though we may need to verify the accuracy of the new data you provide to us.If you would like to exercise these rights, please contact us on calling call us: 01785 220666 or email us at: privacy@socialvaping.co.uk

     10.1 Right to request erasure of your personal data.

This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

11.0 Automated Decision Making

Social Vaping does not use any form of automated decision making in our business.

12.0 Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Changes to your privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policyThis Policy was updated and supplied online - 23.57pm 7th December 2020

How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact  [MIKE - SOCIAL VAPING LIMITED] on [privacy@socialvaping.co.uk]. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the UK Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

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